Background

QUA-11

Problem Solving Tools and Methods

Even the best quality assurance planning and execution will not prevent the plant from non-conformities. Those can be found by the operator, quality control, the customer or even the driver of the vehicle. Each plant certified IATF has a problem solving process that must be applied on all problems. The training module „Problem solving tools and methods“ explains to its participants the main problem solving tools used in the automotive industry and in many examples illustrates their use but also the risks of misuse that may appear.

Your needs are:

  • Solve the product/process problems in an efficient way
  • Capitalize on experienced issues so they do not repeat
  • Improve the problem solving process in the company
  • Satisfy the requirements of customer and auditors on the process of problem solving process
  • Know the main problem solving tools  in the automotive industry
  • Improve the claim process with your sub-suppliers
  • Continuously improve the processes in plant

Target group:

  • Customer and Internal Quality Engineers
  • Production
  • Technology
  • Quality of Purchased Compoments (SQA)

Training content:

  • Basic rules for problem solving
  • Customer and IATF requirements on problem solving process
  • Internal and External customer claim management
  • Problem solving tools and methods (workshop on each tool)
    • Ishikawa
    • 5W
    • FRA
    • Concentration diagram
    • A3
    • Scatter plots
  • 8D – detailed explanation + 8D self-assessment
  • Setting the problem solving processes in the plant

Duration: 2 days

 

In case of 2 or more participants from the same plant offer 10% discount on the second and all other participants. Refreshment and lunch are included in the training price.

In case of interest in subscription of more than 2 participants to a training program and/or interest in more training programs advantageous conditions are offered. To get a dedicated offer, proceed here: Get a dedicated offer

Europe Maghreb South Africa

Training Code Training Name Training form Language Training dates Availability Basic Price * Registration
QUA-11 Problem Solving Tools and Methods ONLINE Slovak 22.05.2025 - 23.05.2025 Available €440.00 * Register for this session
QUA-11 Problem Solving Tools and Methods ONLINE English 19.06.2025 - 20.06.2025 Available €440.00 * Register for this session
QUA-11 Problem Solving Tools and Methods ONLINE English 20.11.2025 - 21.11.2025 Available €440.00 * Register for this session
QUA-11 Problem Solving Tools and Methods ONLINE Slovak 02.12.2025 - 03.12.2025 Available €440.00 * Register for this session
Prices applicable for Europe & North America in case of subscription of 1 or 2 participants to the sessions. To get an offer for more participants or other regions, please, send us your request.