Background

PM-04

Customer Specific Requirements for project team

Each customer is different. Project Manager communicates with the customer using his “language” and within the project team using internal terms, milestones and standards. Training module „Customer specific requirements for the project team“ does not focus on one customer but on many examples explains the principles of customer requirements management along the project and their impact on project preparation, project documentation and communication.

Your needs are:

  • Understand the importance of customer requirements or the project planning
  • Correctly implement the customer requirements to the project
  • Develop a process within the company to assure that the customer requirements
    will be continuously transferred to the project
  • Minimize the risk of customer requirements misunderstanding
  • Get improvement ideas

Target group:

  • Project Managers
  • Functional Managers
  • Quality
  • Project Team Member
  • Project Team Members
  • Engineering

Training content:

  • Customer requirements role in the project management
  • Customer requirements versus ISO/TS 16 949
  • Overview of selected customers requirements
  • Analysis of customer requirements
  • Beginning of communication with the customer – what must be defined
  • Customer requirements transfer to project documentation
  • Customer requirements and project documentation
  • Transfer of customer requirements on sub-suppliers
  • Communication with the customer and internal communication
  • Customer relationship problem solving
  • End of communication with the customer on a project

Duration: 2 days.

 

In case of 2 or more participants from the same plant we offer 10% discount on the second and all other participants. Refreshment and lunch are included in the training price.

In case of interest in subscription of more than 2 participants to a training program and/or interest in more training programs advantageous conditions are offered. To get a dedicated offer, proceed here: Get a dedicated offer

Europe Maghreb South Africa

Training Code Training Name Training form Language Training dates Availability Basic Price * Registration
PM-04 Customer Specific Requirements for project team ONLINE Slovak 16.10.2025 - 17.10.2025 Available €560.00 * Register for this session
PM-04 Customer Specific Requirements for project team ONLINE English 20.11.2025 - 21.11.2025 Available €560.00 * Register for this session
Prices applicable for Europe & North America in case of subscription of 1 or 2 participants to the sessions. To get an offer for more participants or other regions, please, send us your request.